We will do everything to ensure that you are protected

We keep your wellbeing close to our hearts, which is why our facilities are not only clean, but hygienically clean. Our heightened measures during these exceptional times can be found on this page.

Arrival and departure

  • Check in is only possible with a valid PCR test (72 hours) or antigen test (48 hours).
    Vaccinated persons (first vaccination at least 22 days ago) and recovered persons
    (sick within the last 6 months) with a certificate or proof of vaccination
    are exempt from compulsory testing
  • You must wear a FFP2 face mask when entering the hotel
  • You will find your very own disinfectant bottle in your room
  • New greeting customs without physical contact
  • Cashless payment is offered (credit card or debit card)

Von der ersten Sekunde wohlfühlen

Hygiene & cleanliness

  • Daily cleaning and disinfection of all public areas
  • Ongoing monitoring, cleaning and disinfection of all neuralgic areas
  • Disinfection stations & dispensers in all public areas and in the dining room
  • Daily room cleaning based on the cleaning and disinfection plan as per the Corona hygiene guidelines of the Austrian Hotel Association.
  • Regular ventilation of all rooms and areas
  • Maintaining the minimum distance of 2 metres

Restaurant im Bergcristall

Wellness & spa

  • Information regarding the legal recommendations concerning the maximum number of people is displayed throughout the Spa & Wellness area.
  • Maintaining the minimum distance in all relaxation areas, pools, saunas & steam baths
  • Pool is open – maintaining minimum distance & limited number of persons
  • Sauna & steam baths open - maintaining minimum distance & limited number of persons
  • Treatments & massages are offered without restrictions
  • Do not wear face masks in showers, pools, damp environments
  • It is mandatory to wear a face mask in all entrance areas and indoors
  • There is a restriction on the number of people who can participate in our activity programme, which has been extended for this purpose

.. im Aktiv- und Vitalhotel Bergcristall

Dine with us

  • Dining room and terrace with guaranteed social distancing
  • Breakfast buffet with regional products
  • Afternoon snack in the dining room & on the terrace
  • It is mandatory to wear face masks FFP2 throughout the dining room as well as in all interior areas

Brot und Gebäck für jeden Geschmack

Bergcristall team

  • Weekly testing of all our employees
  • Trained and well-prepared team
  • Extensive hygiene training for all employees
  • Wearing of face masks for your protection

Familie Pfurtscheller vom Bergcristall


Please note that there may be changes/restrictions in the hotel at short notice due to COVID. We kindly ask for your understanding.