We keep your wellbeing close to our hearts
We will do everything to ensure that you are protected

We will do everything to ensure that you are protected

We keep your wellbeing close to our hearts, which is why our facilities are not only clean, but hygienically clean. Our heightened measures during these exceptional times can be found on this page.

Arrival and departure

  • According to the Austrian Federal Government, a check-in is now only possible with a valid Covid vaccination certificate
    Valid until 31st january for a maximum of 9 months after complete immunisation.
    Valid from 1 February for a maximum of 6 months after complete immunisation.
    Exception 3rd vaccination still valid for 9 months
    and for recovered persons (fallen ill within the last 6 months) with a certificate
    The Johnson and Johnson vaccine will no longer be recognised in Austria from 6 January 2022.
  • Children up to 12 years of age are exempt from this regulation
  • FFP2 masks compulsory in all indoor areas and ski resorts

For adults it is valid 2G+ (vaccinated or recovered and PCR-tested max 48 h)
  • If a 3rd vaccination i.e. a booster vaccination exempts from PCR test.
  • And pregnant women and persons who cannot be vaccinated for health reasons. The exemption reason must be proven by a medical certificate.
  • Children up to 12 years no test
  • children from 12 years to 15 years (until the end of general compulsory education ) NINJA passport or similar test proof.

Von der ersten Sekunde wohlfühlen

Hygiene & cleanliness

  • Daily cleaning and disinfection of all public areas
  • Ongoing monitoring, cleaning and disinfection of all neuralgic areas
  • Disinfection stations & dispensers in all public areas and in the dining room
  • Daily room cleaning based on the cleaning and disinfection plan as per the Corona hygiene guidelines of the Austrian Hotel Association.
  • Regular ventilation of all rooms and areas

Restaurant im Bergcristall

Wellness & spa

  • Maintaining the minimum distance in all relaxation areas, pools, saunas & steam baths
  • Pool is open – maintaining minimum distance
  • Sauna & steam baths open - maintaining minimum distance
  • Treatments & massages are offered without restrictions
  • Do not wear face masks in showers, pools, damp environments
  • It is mandatory to wear a face mask in all entrance areas and indoors

.. im Aktiv- und Vitalhotel Bergcristall

Dine with us

  • Dining room and terrace with guaranteed social distancing
  • Breakfast buffet with regional products
  • Afternoon snack in the dining room & on the terrace

Brot und Gebäck für jeden Geschmack

Bergcristall team

  • Weekly testing of all our employees
  • Trained and well-prepared team
  • Extensive hygiene training for all employees
  • Wearing of face masks for your protection

Familie Pfurtscheller vom Bergcristall


Please note that there may be changes/restrictions in the hotel at short notice due to COVID. We kindly ask for your understanding.